QUESTIONS,
ANSWERED.
Everything you need to know before requesting or confirming your Barbados rental. If your question is not listed, message us directly.
BOOKING &
RATES.
How do I request a vehicle?
Use the quote form on our homepage or contact us by WhatsApp, email or phone. Share your dates, preferred vehicle category, pickup preference and any other details that may help us prepare your quote.
Does sending an enquiry reserve a vehicle?
No. An enquiry starts the conversation. Your vehicle is reserved only after we confirm availability and you complete the booking steps we provide.
How are rental rates calculated?
Rates depend on the vehicle category, dates, rental duration, availability and any agreed extras or delivery arrangements. We provide a personal quote before you confirm.
Are deposits, payment methods and cancellation terms the same for every rental?
They may vary. Your quote and booking conversation will confirm the applicable deposit, accepted payment method, payment timing and cancellation terms.
Will I receive the exact vehicle shown online?
Vehicle images may be representative. We will confirm the available vehicle, colour and relevant details when preparing your quote.
PICKUP &
DRIVING.
Can I request airport or hotel pickup and delivery?
Yes. Include your location, date and preferred time in your enquiry. We will confirm whether the arrangement is available and whether any charge applies.
What documents do I need?
We will confirm the driving licence, identification and any Barbados permit requirements that apply to your booking before pickup.
Are there driver age or additional-driver requirements?
Please tell us who will be driving. We will confirm the eligibility requirements, documentation and any terms for each approved driver.
What should I bring when collecting the vehicle?
Bring the documents and payment items confirmed during booking. We will send the specific handover instructions before your pickup.
DURING YOUR
RENTAL.
What insurance and excess apply?
The applicable insurance coverage, responsibilities and any excess will be explained with your rental terms before you confirm.
What if I have a breakdown or accident?
Contact 360 Car Rentals promptly using the contact details supplied with your booking. We will guide you through the next steps based on the situation and your rental terms.
Can I extend my rental?
Contact us as early as possible. Extensions depend on availability and are confirmed only after we agree the revised dates and charges.
What fuel, cleaning and return conditions apply?
We will explain the applicable fuel level, vehicle condition and return arrangements at handover. Ask us about anything you are unsure of before driving away.
Can I request extras such as a child seat?
Include any extras you need in your enquiry. We will confirm availability and any applicable charge in your quote.
WEEKS &
MONTHS.
Do you offer rentals for a few weeks or a few months?
Yes. Tell us your expected dates, preferred vehicle category and driving needs. We will recommend an available option and provide a quote for the full period.
Can a longer rental be extended?
Possibly. Contact us before your scheduled return date so we can check availability and confirm any revised rate or terms.
Which vehicles are available for longer stays?
Availability changes throughout the year. Share the size, passenger capacity and luggage space you need, and we will suggest suitable options from the available fleet.
JUST ASK US.
Send us your dates and your question. You will speak directly with the 360 Car Rentals team.